Senior Quality Assurance Analyst

Remote

Full Time

Operations

Experienced

Position Title: Senior Quality Assurance Analyst

Department: Operations / Payment Integrity

Job Grade: Senior Professional (16)

Location: Remote

Reports to: Manager of Payment Integrity

Job Summary

As a Senior Quality Assurance Analyst at SmartLight Analytics, you will play a critical role in ensuring the accuracy, consistency, and quality of work produced by our Quality Analysts. While our Quality Analysts identify, investigate, and report on payment integrity issues in healthcare claims, your responsibility is to review their work for completeness, accuracy, and adherence to high quality standards.

This position requires strong knowledge of medical coding and payment integrity. You will act as the final checkpoint before findings are released to clients and carriers, ensuring that every deliverable is defensible, well-documented, and aligned with SmartLight’s high standards.

The preferred candidate would be local to the Dallas, Texas area; however, this position is a hybrid position, and a qualified candidate can work remotely with periodic travel to the office.

This position is only eligible for legal residents of the United States of America.

Key Responsibilities

Quality Assurance:

Perform quality reviews of Quality Analyst work products

Review claims data

Confirm proper referral case presentation including referral reason, logic for the reason and proposed corrective action

Compare with client SPD and industry best practices

Validate identified savings values

Provide feedback to analysts on errors, omissions, or opportunities for improvement.

Contribute to QA standards documentation for a clearer definition of Quality

Analyze trends in quality issues and implement root cause / corrective actions

Serve as a resource for Quality Analysts by clarifying QA standards

Support the creation of a “culture of quality” among the clinical operations team

Collaboration and Stakeholder Engagement:

Work closely with healthcare professional consultants, clinical teams and business analysts to understand the data needs of stake holders

Collaborate with data scientists and engineers to build and refine analytics tools that enable improved decision-making

Present findings and insights to internal teams, clients, and stakeholders in a clear, understandable manner

Quality Control and Data Integrity:

Ensure the quality, accuracy, and integrity of clinical data by conducting data validation, cleaning, and preparation.

Identify and resolve issues related to data discrepancies, missing data, or inconsistencies within clinical datasets

Required Qualifications

3- 5 years’ work experience related to healthcare billing, claims adjudication, fraud investigation, payment integrity operations and/or healthcare reimbursement

Strong critical thinking and writing skills

Experience with manipulating and analyzing large datasets

Strong knowledge of clinical terminology, medical procedures, and healthcare workflows

Ability to be concise, independent and provide defensible decisions in writing

Must have solid ability to accurately document findings in written form

Detail-oriented with excellent communication skills (oral presentations and written) and interpersonal skills

Strong PC knowledge and skills, including all Microsoft Office products

3-5 years’ experience with CPT and HCPCS code terminology

Preferred Qualifications

Certified Coding Specialist (AAPC or AHIMA) preferred

Bachelors degree in nursing or related field preferred

3+ years of experience working in the group health business or experience in a health care provider’s practice

Experience in the healthcare payment process

An intermediate level of knowledge with Local, State & Federal laws and regulations pertaining to health insurance (commercial health plans and/or dental plans)

Experience with data analysis as it relates to healthcare claims adjudication

Skills and Competencies

Analytical Skills: Strong ability to interpret complex data and derive meaningful insights to drive healthcare outcomes

Problem- Solving: Ability to identify issues in datasets and clinical workflows and suggest data-driven solutions

Attention to Detail: High level of precision and accuracy in handling critical data

Communication Skills: Excellent written and verbal communication, with the ability to present technical information to non-technical audiences

Collaboration: Team-oriented with a focus on collaboration across multidisciplinary teams

Who is SmartLight Analytics

SmartLight Analytics was formed by a group of industry insiders who wanted to make a meaningful impact on the rising cost of healthcare. With this end in mind, SmartLight works for self-funded employers to reduce the wasteful spend in their healthcare plan through our proprietary data analysis. Our process works behind the scenes to save money without interrupting employee benefits or requiring employee behavior changes

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